> ## Documentation Index > Fetch the complete documentation index at: https://docs.getsoundcloud.app/llms.txt > Use this file to discover all available pages before exploring further. # Auto-renew by card or SBP > Link a card or SBP once and STAR renews itself. You can turn it off any time > [tab] Card > > **1. Choose the term and method** > > Open **STAR**, choose **Monthly**, click **Ignite your star**. On the **How to pay** step choose **RU card** or **Worldwide card** and turn on **Auto-renew**. Under the switch: **Charged automatically every N days**. > > **2. Enter the card** > > **Card number**, **Expires**, **CVV**. No name on the card needed. Click **Link & pay**. > > **3. Confirm in the bank** > > A separate bank window opens (**Finish in the bank window**). Confirm with 3-D Secure. The app shows the steps **Sending**, **Bank confirm**, **Checking**, **Linking**. > > **4. Done** > > You will see **Card linked** (for a dollar card: **USD card linked**). STAR turns on by itself. > [tab] SBP > > **1. Choose the term and method** > > Open **STAR**, choose **Monthly**, click **Ignite your star**. On the **How to pay** step choose **SBP (RU)** and turn on **Auto-renew**. > > **2. Link the account** > > Scan the QR in your bank app and allow the link. Keep the screen open: payment goes right after. > > **3. Done** > > You will see **SBP (RU) linked**. STAR turns on by itself. > [!NOTE] > > Auto-renew is for **Monthly** only. **Quarterly** and **Yearly** can be paid with a linked card or SBP (RU) without auto-renew: one charge, the method stays linked. Unlink: **STAR -> Manage**. Monthly works without auto-renew too: **Pay without auto-renew**. ## Link without paying **STAR -> Manage**, rows **Link SBP (RU)**, **Link card**, **Link Worldwide card**. A linked method shows **Used for auto-renew** or **Linked, not used for auto-renew**. > [!WARNING] > > Charges go through Boosty: the subscription is paid as a donation to the author's Boosty blog. Card data goes from the app straight to the payment processor. Our servers never see the card number or CVV. ## Free trial The 3-day trial also needs a linked method and starts auto-renew: after 3 days one month is charged, then every month. Cancel before the charge: **STAR -> Manage -> Cancel trial**, STAR ends right away and nothing is charged. [Details](https://docs.getsoundcloud.app/en/star/buy.md#trial) ## The bank asks to confirm If the bank asks to confirm a charge (3-D Secure), the app opens the bank page itself. Closed it too early: on the **STAR** page click **Open bank window** and confirm. A renewal waiting for the bank shows **The bank asks to confirm the renewal** with a **Confirm** button in **Manage** and on the **Star Subscription** card in the left menu. ## Turn off auto-renew **1. Open manage** **STAR -> Manage**. It shows the links, the **Auto-renew** switch and the next charge. **2. Switch it off** Turn off **Auto-renew**. You will see **Auto-renew turned off**, and STAR works until the end of the paid term. **3. Remove the link** Click **Remove** and confirm: **Remove card** or **Unlink SBP (RU)**. With SBP, unlinking in the app is not enough: **Also cancel the subscription in your bank app: unlinking here doesn't stop it there.** > [accordion] The charge failed > > The app says: **The payment didn't go through: not enough money, or the subscription was cancelled in the bank.** Top up the card or link again. A failed charge is retried up to 3 times, 6 hours apart. If it still fails, auto-renew turns off and STAR ends at the end of the paid term. > [accordion] The bank window did not open, card declined > > | What it says | What to do | > | - | - | > | **Couldn't open the bank page.** | Click **Cancel** and link the card again. | > | **Bank confirmation was closed.** | Link again and wait until the bank window finishes. | > | **The bank didn't answer in time.** | Try again in a few minutes. | > | **Bank confirmation timed out. Try again.** | Try again and confirm faster. | > | **The bank didn't accept the card.** | Check the number, expiry and CVV, or use another card. | > | **Another card is being linked. Try again in a minute.** | Wait a minute. | > | **This card is already linked to another account. Link a different card or pay without auto-renew.** | Another card, or **Pay without auto-renew**. | > | **Connection problem. Try again.** | Check your internet and try again. | > | **Card payment isn't available right now.** | Choose another method or try later. | > | **Card payment needs a newer app version.** | Update the app. | > > To link a different card: **Link another card**. > [accordion] SBP will not link > > * The bank says it can't link: scan the QR with the phone camera, not the bank app. The SBP page opens in the browser, pick your bank there. > * The bank says the account is already linked to Boosty: confirm anyway, the link goes through. > * **The QR expired.**: click **Show QR again**. > * **This account is already linked. If the subscription was cancelled in the bank earlier, link it again.**: click **Link again**. > * **Too many tries. Try again later.**: wait. > * **SBP linking isn't available right now.**: try later. > [accordion] Forgot to turn it off, refund > > Email [support@getsoundcloud.app](mailto:support@getsoundcloud.app) within 7 days of the charge: we refund it in full. Once every 6 months. [Refund policy](https://getsoundcloud.app/en/refund) > > Send your SoundCloud account, the charge date and the receipt, plus: > > | Paid with | What to send | Where it comes back | > | - | - | - | > | SBP | phone number, bank | by SBP | > | RU card | card number, bank | to the card | > | Worldwide card | card number, bank, country, card currency | in USDT to your wallet, network of your choice, you pay the network fee | > [accordion] Methods without auto-renew > > **SBP** (through Platega), **Crypto**, **CryptoBot**, **Telegram Stars**. **RU card**, **Worldwide card** and **SBP (RU)** with a link can also pay without auto-renew: **Pay without auto-renew**. [How to get STAR](https://docs.getsoundcloud.app/en/star/buy.md) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.