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Messages are encrypted on the way, on the server and on this computer. Music and your SoundCloud sign-in do not depend on chats.
1

Left menu -> Chats

Press New chat.
2

Find the person

Type a name in Find a person or pick from Following.
3

Press Message

The chat opens. Write the first message.
A person’s profile: click their avatar or name above a message, or Profile in the message menu. In a direct chat Profile is in the menu at the top right.
With People I follow (the default) a first message from a stranger lands in Requests: Accept, Decline, Block or Report.Change the rule: Settings -> Chats -> Who can message me.Undo a block: Settings -> Chats -> Blocked -> Unblock.
Press Alt+C to open or hide the dock. Or right-click a chat -> Open in dock. Drag the dock edge to change its width. Open as page expands the chat.Another shortcut: Settings -> Chats -> Chat dock -> Show or hide. Reset brings Alt+C back.
Settings -> Chats -> Notifications.Mute one chat: right-click -> Mute for an hour, for 8 hours or forever.
Settings -> Chats -> Visibility: Show what I’m listening to (only contacts see it), Read receipts, Show when I’m typing.
Press Send on a track, playlist or profile and pick chats. The track plays right in the chat, with Add to queue and Listen together.
In the chat header press Disappearing messages and pick 1 hour, 1 day or 1 week. Off turns it off.
Not allowed: spam and ads, threats and harassment, someone’s private data, illegal content.
  • Breaking a rule: the message is deleted.
  • Again within 30 days: chat ban for 7 days.
  • Illegal content: permanent chat ban.
Music, rooms and your account stay. To report, press Report on a message or a person. Only those messages and a little context go to automatic moderation.

Public chat

One chat for everyone

Chat backdrop

A live backdrop or your own photo

Chat in a room

Backdrop and cover

Chats don't work

By symptom