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Stop at the first step that works.
1

The browser did not open

The app says Couldn’t open the browser. Click Copy link and paste it into any browser.
2

The browser shows "Connected" or a white page, but the app keeps waiting

Click Copy link, send it to your phone and open it over mobile data, not the same Wi-Fi. Allow access: the computer signs in by itself.
3

No phone at hand

After a minute the app shows Page after SoundCloud won’t load? Turn on a VPN and click Open link again. Once you are signed in, you can turn the VPN off.
4

You have an Android phone that is already signed in

Click Cancel, then Sign in with QR and scan the code with the phone. How to do it

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Error in the app

Wait as many seconds as the screen says, then click Try again. Do not click many times in a row and do not reinstall the app.
  1. Wait a minute and click Try again.
  2. Still there: open the status page.
  3. The servers are up but the error stays:
Open Settings -> Network -> Network check -> Check and follow the advice under the result. What the result meansCan’t sign in? On the sign-in screen click Continue without signing in: Settings is there too.
Click Try again: the app opens a new link. Close old sign-in tabs, a link works for 15 minutes.
Click Try again. Still no luck: update the app. It keeps happening: write to us with the grey text under the title and desktop.log.
Click Cancel, wait a minute and sign in again.

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Error in the browser

Close the tab. In the app, click Try again, or if it is still waiting: Cancel, then Sign in with SoundCloud.
On the SoundCloud page, sign in with email. Still no luck: turn on a VPN while you sign in.
  1. Add these lines to lists/list-general-user.txt (Linux and macOS: /opt/zapret/ipset/zapret-hosts-user.txt):
  2. Restart zapret and sign in again.
Exclusions for the app do not help here: sign-in happens in the browser. Still no luck: turn on a VPN while you sign in. All about zapret: The app doesn’t work with zapret.

Still broken? Write to us

Attach desktop.log and the Network check report.