500, 502, 503, 504
1
Wait a minute
Then repeat the action.
2
Check for an outage on our side
A Hosts are unavailable pill at the top or an All hosts are down window? That is an outage on our side: what to do.
3
Look at the status page
status.getsoundcloud.app and the news in Discord. Red there? Wait, it is not you.
4
Only you get the error?
Click Settings -> Account -> Sign Out, then Sign in with SoundCloud and allow access in the browser. Downloaded tracks and settings stay.
5
Update the app
6
Every action fails, but other sites open?
Open Settings -> Network -> Network check -> Check and follow the advice under the result. What the result meansCan’t sign in? On the sign-in screen click Continue without signing in: Settings is there too.
What each number means
A Session Interrupted window instead of a number? What to do
Common questions
Hide the red error notifications
Hide the red error notifications
Turn off Settings -> General -> Notifications -> Show error notifications. Errors are still written to
desktop.log.The Error guide in the app does not open
The Error guide in the app does not open
The Settings -> General -> Help -> Error guide -> Open button leads to GitHub, which may be blocked. This page is the same guide.
Captcha, "You have been blocked", "Working proxies not found"
Captcha, "You have been blocked", "Working proxies not found"
This is an old version of the app. Other signs of it: Sorry, something went wrong, 127.0.0.1 refused to connect, signing in with a token.Download the new one and install it over the old one. You no longer need to set up a proxy or DPI bypass.
Still broken? Write to us
Attach the number in brackets, what you did, and desktop.log.